Online Business Manager vs. Virtual Assistant

Are you looking for the right professional to help with managing the tasks and operations of your online business? Discover the difference between a Virtual Assistant and an Online Business Manager to determine the best service to meet your needs.

Virtual Assistant

A Virtual Assistant (VA) is a highly skilled professional, who provides services to clients remotely. They are usually working independently or as an independent contractor while being responsible for specific tasks and being accountable to the client. Common tasks done by a VA include managing email, returning emails, managing travel arrangements, booking appointments, proofreading, data entry, and research.

Online Business Manager

An Online Business Manager (OBM) takes care of the daily operations of the business. This includes responding to emails, handling customer complaints, maintaining the company's social media presence, conducting research and data analysis, creating systems and processes, onboarding and managing team members, budgeting, managing virtual assistants, and keeping up with industry trends.

The Difference

The main difference between a Virtual Assistant and an Online Business Manager is in their scope and responsibility. A Virtual Assistant is often responsible for specific tasks to support their client's online business, while an Online Business Manager is responsible for the more in-depth tasks to manage the overall operations of the business.

An Online Business Manager is an essential role that requires a higher level of expertise to carry out all aspects of the day to day business operations, while a Virtual Assistant is responsible for the more specific and task-oriented roles. The advantage of hiring an Online Business Manager is that they can help streamline business operations and also provide more guidance in making business decisions.

FAQ

What experience and qualifications should an Online Business Manager have?

An Online Business Manager should have experience in a wide range of business disciplines such as project management, business analysis, accounting, customer service, marketing and communications, as well as technical knowledge and the ability to troubleshoot technology issues.

Which role is best suited for my business?

Ultimately, the decision to hire either an Online Business Manager or a Virtual Assistant depends on the specific needs of your business. A Virtual Assistant is often a great choice for businesses that do not need a lot of hands-on management and require someone to just handle the more task-oriented roles. On the other hand, an Online Business Manager is more suitable for those who need help managing the entire operations of the business.

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